A shared performance picture
Bring relevant measures together so leaders and teams can work from the same view of performance.
About IntraManager
Contact center expertise
IntraManager brings data, people and daily operations together. Our understanding of contact center needs shapes a platform that helps leaders manage performance across teams, systems and workflows.
2011 to todayBuilt in Denmark
Our foundation
Built from operational experience
IntraManager began with a clear operational need: a reliable view of performance and scheduling in contact centers. Our founders, Michael Behrens and Lars Klausen, encountered that need firsthand while managing one of Denmark’s largest contact centers in 2010.
The company was established in Denmark in 2011 to address it. That practical perspective continues to shape our work: understanding how contact centers operate, the decisions leaders need to make and the information teams need to work from.
Contact center expertise
Understanding your operation
Performance, people and planning depend on one another. Our platform brings these perspectives together around the daily workflows of a contact center.
Connected daily operations
Connect performance, planning and people across the systems and workflows that support the operation.
Insight for action
Use reporting and insight to support coaching, operational decisions and structured follow up.
Company milestones
Growing with purpose
- 2011
IntraManager founded
A practical response to the lack of clarity in contact center performance and scheduling.
- 2020
Becoming a SaaS business
IntraManager became a SaaS business, delivering its software as a service.
- 2024
Software in 11 languages
The software supported contact center operations in 11 languages.
- 2024 & 2025
- 2026
Six Børsen Gazelle awards
IntraManager received its sixth Børsen Gazelle award, following recognition in 2020, 2021, 2022, 2024 and 2025.
About this recognition ↗ - 2026
Contact Center Performance Platform
IntraManager evolved into a performance platform, bringing data, people and daily operations together.
- 2026
Over 35 countries
IntraManager supported contact center operations across more than 35 countries.
Let's talk
Discuss your operation
Tell us about your teams, systems and operational priorities. Let us discuss where a more connected performance view could support your organization.