CONTACT CENTER PERFORMANCE PLATFORM

make performance happen

Bring live data, people and daily operations together in one contact center performance platform. See what is happening, decide what to do next and improve performance every day.

  • Real-time visibility
  • Stronger teams
  • Better outcomes

See performance. Improve it every day

  1. SeeSee live KPIs across teams, sites and data sources
  2. PlanSet goals and review shifts, availability and expected results
  3. ActUse the shared view and reports to decide what to follow up on
  4. MotivateMake goals, results and progress visible
  5. CoachUse relevant data in coaching and development
  6. RewardConnect results with rewards and recognition

Trusted by contact centers

Real teams. Real impact

  • We have successfully implemented IntraManager […] both in our in house call center and for our outsourced teams. The onboarding process with IntraManager has been outstanding, thorough, hands on, and focused on ensuring we could use the tool. Their support team has been easily accessible and very quick to respond to our inquiries and resolve any issues. Overall, we at Tryggsam are delighted with IntraManager and highly recommend their service to any company looking for an excellent salesboard tool.

    Sumair SyedCOO, Tryggsam

    ★★★★★
  • The insights generated by IntraManager's systems create significant value in our day to day performance management work. Our collaboration is characterized by extensive knowledge sharing and solution oriented dialogue.

    Mads StallknechtHead of Telesales, Mass Market, Telia

    ★★★★★
  • My collaboration with IntraManager is extremely valuable. With IntraManager's products, I can quickly gain an overview of my employees and their time and sales records, while handling other administrative tasks on a platform that is intuitive and easy to use. IntraManager's products save us from spending a great deal of time on administrative tasks, allowing us instead to spend even more time developing our employees and thereby improving our performance.

    Jarl Lundgaard MarcherChief Operations Officer

    ★★★★★

Connected ecosystem

Connected to your systems

Bring the systems that run your contact center into one operational view, so teams can act on the same data.

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