All platform features

Gamification for contact centers

Motivate through progress

Turn the results you already follow into games your team can rally around. Make progress visible, build momentum and celebrate what you achieve together.

Cycling
  • Built on the results you already measure
  • Progress everyone can see
  • A shared reason to celebrate

Simple to set up

Data drives the game

Choose a result that matters to your team, decide how progress should be measured and let the game bring that progress into view.

  1. Choose a goal

    Use a sales target or another result that your contact center already follows.

  2. Pick a game

    Choose a theme that fits the team and the moment you want to create.

  3. Share the progress

    Let teams see their contributions and follow the result as it changes.

A world for every team

Goals in motion

Choose from sailing, racing and team matchups to bring your contact center's goals to life. Find a game that fits your team, then follow progress together as results come in.

Red and blue teams represented by pirate ships with their live sales totals

Pirate ships

Two teams follow the same goal, each with a ship of their own.

Red and blue teams represented by boxers with a live score above the ring

Boxing

Make a team matchup easy to follow at a glance.

Team members moving through a playful zombie game scene together

Zombies

Follow progress through a playful survival scene.

Participants driving small cars through a western town in a live race game

Cars

Turn individual progress into a race everyone can follow.

Cyclists moving towards the finish line in an IntraManager race game

Cycling

Give individual progress a place in a race towards the finish line.

Participants running on the track at the IntraManager Arena

Running

Bring the whole team into the arena and make every contribution visible.

Participants racing in different boats along a colorful river

Sailing

Follow individual results as participants move through a colorful river race.

Leaderboard games

Every step counts

A leaderboard gives the whole room a way to follow the contest. Choose a theme from racing to outer space and watch the order change as results come in.

The right kind of challenge

Define what matters

Choose how the game responds to your target. The goal stays clear while the experience adapts to the result you want to follow.

A beach game changes from rainy under target conditions to sunshine when performance is over target
  • Count up

    Watch the team move towards a shared total.

  • Count down

    See the distance to the goal get smaller.

  • Above or below

    Follow progress against a target as results change.

See what your team can do together

Bring goals to life

Start with the data your team already uses and see how a game can make progress part of the everyday conversation.